Privacy Policy – Carpe Diem Sync Connector

1. Service provider

Carpe Diem Shop provides the Carpe Diem Sync Connector service for multichannel inventory and pricing synchronization across connected eCommerce channels.

2. Data we collect

We collect and process only the information necessary to operate the service and support synchronization workflows.

• Marketplace account connection data
• Store connection information
• Seller SKUs and product mapping data
• Inventory quantities
• Pricing information
• Operational logs and synchronization event records
• Support and contact information voluntarily provided to us

3. How we use data

We use data solely for legitimate service-related purposes, including:

• Connecting seller accounts and stores
• Synchronizing inventory and pricing across channels
• Monitoring service performance
• Troubleshooting operational or integration issues
• Maintaining service security and internal compliance
• Responding to support requests

4. Data sharing

We do not sell customer or seller data. We do not share data with unrelated third parties.

Data may be shared only when necessary to operate the service, comply with legal obligations, enforce platform requirements, or use trusted infrastructure and technical providers that support delivery of the service.

5. Data retention

Data is retained only for as long as necessary to provide the service, maintain operational continuity, investigate incidents, resolve disputes, satisfy legal obligations, and meet compliance requirements.

When data is no longer required for these purposes, it is deleted, anonymized, or securely removed where appropriate.

6. Security measures

We implement reasonable technical and organizational safeguards to protect data against unauthorized access, misuse, disclosure, alteration, or loss.

• Controlled access to credentials and operational systems
• Restricted access for authorized personnel only
• Secure transmission of service-related data where applicable
• Operational monitoring and logging
• Incident response procedures for service disruptions or security events

7. Credentials and access control

Credentials and connection information are handled only for authorized operational purposes. Access is limited to personnel and systems that require such access to maintain and deliver the service.

8. User rights and requests

Where applicable, users may request information about stored data, correction of inaccurate data, or deletion of data by contacting us directly.

9. Policy updates

We may update this Privacy Policy from time to time to reflect operational, legal, or service changes. The most recent version will be published on this page.